FREQUENTLY ASKED QUESTIONS
- Search and select a travel destination and dates if applicable and search. It will be displayed for you to select.
- Proceed with booking by clicking the book now
- Complete all needed and necessary details and continue with booking.
- Confirm your booking.
- An email will be generated to both Sleep Africa and the client.
- Sleep Africa will send an invoice that confirms your booking.
- Upon receiving payment from client Sleep Africa will send a confirmation of the booking to the client.
You will receive a booking confirmation after you have successfully made a booking.
Our travel experts will be happy to assist you with your booking. You also have a choice of safer payments methods that will satisfy your needs. Simply Contact us.
If you require a tax invoice, please send through a VAT invoice request to firstname.lastname@example.org to process this request. But we however are also obligated by our organization to supply an invoice upon receiving full payment from all our clients.
To cancel a pending booking please email email@example.com, depending on a tour a service charge maybe levied against such action.
We will confirm all bookings on the email that you used when you making a booking on Sleep Africa Website.
Sleep Africa does not have a downloadable App to your phone at the moment. However any user can make use of their phone internet browser to access Sleep Africa website which is responsive to any mobile device. You will enjoy similar benefits if not more easy to use service on your mobile device.
EFT or Direct Deposit
At the moment clients are encourage to only make use of the EFT or Direct deposit to our bank account which will be provided on the invoice sent on booking confirmation. Other secure methods of payments will be looked at in the near future.